Our mission is to identify the unmet or partially met needs of our clients and prospects in both hospitals and patients' homes.

This can be translated into:

• being present in the field
• actively listening to needs and comments
• adapting to demand
• a long-term relationship based on trust

We have an integrated logistics department which enables us to perform deliveries in compliance with contractual deadlines and to maintain the quality and the conformity of medical devices bought, stored and sold.

The flows of tangible goods related to purchasing and trading activities can therefore be controlled.

Aware that the quality of our service is subject to the management of our after-sales service, we are committed to dealing with customer claims as soon as possible.

For this purpose we ensure a direct link with suppliers and health authorities, up to the stage when we provide a product in compliance with the expectations of all stakeholders.